Frequently Asked Questions
Everything you need to know about shopping at Boss and Baby.
What is the typical shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while express options are available at checkout for faster delivery.
How do I determine the right size for my child?
Each product page features a detailed size guide. We recommend measuring your child's height and chest and comparing it to our charts, as our 'Boss' collection fits true to size while 'Baby' items offer a bit of extra room for growth.
What is your return and exchange policy?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or a free exchange for a different size.
Are the fabrics safe for sensitive skin?
Absolutely. At Boss and Baby, we prioritize quality by using organic cotton and hypoallergenic blends that are soft on skin and durable enough for daily play.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.